Hi my name is Charley. I am an Assertive Outreach worker for Horizon. I am based at Blackpool Council’s Housing Options and mainly focus on people with complex needs who are at risk of, or who are currently homeless. I offer support for their drug and alcohol misuse. Working alongside housing options has made a substantial affect on service users engaging within our service, and find being based there makes it easier for service users to attend appointments and to keep within service. Another role within outreach and housing options, is to double up and to focus on street outreach to ensure no one slips through the net and everyone is offered the support of this is what they feel they would want, which involves us walking around all areas of Blackpool to speak to the people who are living on the streets, and offer them support or appointments.